“Leaders who make it a practice to draw out the thoughts and ideas of their subordinates and who are receptive even to bad news will be properly informed. Communicate downward to subordinates with at least the same care and attention as you communicate upward to superiors.” – L. B. Belker

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“The basic building block of good communications is the feeling that every human being is unique and of value.” — Unknown

Never a truer word said. Working On It provides the training and support to ensure your leaders and team members learn and more importantly, choose to use these skills once learned.